Incident Response

Act Fast. Minimise Damage. Recover with Confidence.

Key Features:

Our Incident Response service is built around speed, clarity, and containment. We give you the tools, people, and plan you need to minimise disruption and reduce risk—during and after an incident.
  • 24/7 on-call emergency response
  • Fast containment and threat isolation
  • Malware and ransomware removal
  • Root cause analysis and forensic investigation
  • Data recovery and system restoration
  • Compliance and breach notification support
  • Post-incident review and action report
  • Incident Response Plan (IRP) development

Rapid and Professional Cybersecurity Incident Response

When a cyber incident strikes—be it ransomware, a data breach, or a malware outbreak—every second counts. Idol Solutions offers swift and structured Incident Response services for Melbourne businesses, helping you contain threats, mitigate damage, and recover operations as quickly and securely as possible.
Our experienced team follows a proven response framework to detect, contain, eradicate, and recover from cyber incidents. We manage everything from initial triage and forensic investigation to stakeholder communication and post-incident reporting. Whether you’re under attack now or preparing your response plan in advance, we’re your local partner for resilient recovery.
Common QUestions

Most Popular Questions.

What Melbourne Businesses Need to Know About Cyber Incident Response

Any unauthorised access, data breach, ransomware attack, malware infection, or abnormal behaviour that threatens your IT environment.

We offer 24/7 emergency support and can begin triage and remote response within minutes of your call.

No. We offer standalone incident response services and will assist any Melbourne business in need, whether you're a client or not.

Yes. We use advanced recovery tools and secure backups (if available) to restore your critical data and services.

We help with breach notification processes and can coordinate with legal, compliance, and insurance partners as needed.

We provide a full debrief, root cause analysis, and a list of recommendations to strengthen your defences and prevent repeat attacks.

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