Healthcare IT

Secure, Compliant, and Reliable IT Solutions for Medical Providers

Key Features:

We offer healthcare IT solutions that improve efficiency, safeguard patient privacy, and ensure you stay ahead of evolving compliance requirements.

Empower Your Practice with Expert Healthcare IT Support

In healthcare, uptime, security, and compliance aren’t optional—they’re critical. At Idol Solutions, we specialise in delivering tailored Healthcare IT solutions for medical clinics, allied health professionals, private practices, and community health organisations across Melbourne.
From electronic health record (EHR) support to cybersecurity, data backup, and HIPAA-compliant cloud services, we help healthcare providers maintain secure, reliable, and patient-focused operations. Our team understands the sensitivity and complexity of medical IT environments—and we’re committed to helping you run efficiently while protecting patient data.
Common QUestions

Most Popular Questions.

What Healthcare Practices Ask About IT Support and Compliance

Yes. We support leading platforms like Best Practice, MedicalDirector, Zedmed, Genie, and others.

Absolutely. We implement encryption, access controls, logging, and backup policies that meet HIPAA, OAIC, and other Australian privacy standards.

Yes. We set up secure, encrypted VPNs and access protocols so clinicians can work remotely without compromising patient data.

Our local Melbourne-based helpdesk offers same-day response and prioritised support for clinical systems during business-critical hours.

Yes. We offer 24/7 support plans for clinics needing extended coverage or on-call IT help outside standard hours.

Definitely. We provide secure cloud migration services for EHR systems, email, and file storage with zero data loss.